About Our Site

ComplaintExpert was formed to offer a unique reference point on how to complain and get the results you want.
Although the British enjoy a good moan, when it comes to complaining they too often shy away from confrontation. Whether it's because they don't want the hassle, don't think it will do any good, don't want to be seen as a moaning Victor Meldrew or simply don't know how, almost half of the UK population won't make a complaint, no matter how badly they've been mistreated.
Rather than an unsavoury and futile act, complaining is a means for people to assert their rights and stand up for themselves. You are entitled to a refund when a product is substandard, compensation when you are financially inconvenienced, or simply the satisfaction of telling a company that their service is not good enough - complaint is your means to getting what you deserve.
If nobody complains about bad service, poor products and unfair treatment then nothing will change; the manufacturer will keep rolling out inferior items and the airline will keep treating its customers with contempt.
Whether it's about healthcare, holidays, local government, shops and services, advertising, or your boss at work, ComplaintExpert offers specific advice on the appropriate steps to take not only in getting your complaint voiced, but listened to.
Re: Travel and Holiday Regulatory Bodies Complaint
I book a ferry crossing last year, Hull to Rotterdam via Direct Ferries, the service provider was P & O. I…
Re: Complaining to Retail & Shopping Regulatory Bodies
I placed an order with Zara clothing company online early December. I received an email advising…
Re: Can We Trust the Ombudsman With Our Complaints?
The LGO ignore all the evidence and will side with the council.This is not a fair system and should her…
Re: Who To Complain To
Booked 7 days in Dubai for 31/12/2020 via Teltext Holidays on the 06/12/2020. Issues with taking our c/card payment but eventually went through…
Re: Dealing With Nightmare Housemates
Hello, I am really in a troubled state right now my flatmates are very noisy even after talking to them about this they are…
Re: Dealing With Nightmare Housemates
My daughter has been living in a shared accomadation for a year and it has become very unpleasant. The girl has touched and…
Re: Is it my Responsibility to Pay for a Faulty Meter?
We have a british gas quantam gas meter with a low battery. They wanted us to have a smart meter…
Re: Who To Complain To
Booked a holiday in March with teletext which had to be amended to Cyprus and then the current situation it’s only essential travel so therefor…
Re: Complaining to Retail & Shopping Regulatory Bodies
I ordered Christmas presents from house of fraser online. Around £500. The order was apparently…
Re: Can We Trust the Ombudsman With Our Complaints?
Received utterly dismal service from the LGO. This organisation is supposed to be better than local…