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Complaining Cultures...

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Britain: Complaining in Private
Britain: Complaining in Private
Brits certainly have a lot to complain about and whinge, moan and grumble they do, but largely it is just to friends and colleagues and not those responsible....
Clamping Down on Serial Complainers
Clamping Down on Serial Complainers
Certain customers are complaining not to exercise consumer power but exploit it for their own gain, and exasperated companies are starting to clamp down....
The Sub-Culture of Complainers
The Sub-Culture of Complainers
Complaining not only has the power to right wrongs but also instil accomplishment and attract rewards. It’s not surprising therefore that a subculture has taken it up…...
UK Consumers Encouraged to Complain
UK Consumers Encouraged to Complain
The British enjoy a good moan but when shopping they are not renowned for standing up for their rights. A recent campaign encourages consumer confidence in getting the…...
What Are Students Complaining About?
What Are Students Complaining About?
Recent years have seen a significant rise in student complaints but is it an indication of falling standards or rising expectations?...
What Issues Are We Complaining About?
What Issues Are We Complaining About?
Dodgy second hand cars provoke the greatest number of customer complaints, but mobile phone services are catching up fast, according to the annual survey of a major UK…...
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