Resolution

Below are our 2 articles in the 'resolution' category:

Accepting An Offer to Resolve Your Complaint
When a service provider attempts to resolve a complaint by making an offer, always think carefully before saying ‘yes’, because once agreed it will be too late to go back.

Stop and ...
Praising and not Complaining
To enable to quality products and services to prosper, it is not only vital that an organisation is told when they are doing something badly, but also when they doing something well.

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