The Law
Below are our 4 articles in the 'the law' category:

If a complaint can’t find a resolution through a company complaints procedure or an alternative dispute resolution but is important enough follow to the bitter end, then the courts offer the final ...

The chances of getting an organisation or service provider to deal with a problem are much increased if the consumer, client or patient is aware of their legal rights.
Basic Legal ...

When making a serious complaint either via the courts or using an alternative dispute resolution, it is important to get expert legal advice as soon as possible to ensure the correct action is ...

Resolving a complaint claim by going to court can be an expensive, time-consuming and stressful experience. Fortunately there are many alternative options available.
Alternative ...