Complaint Techniques
Below are our 5 articles in the 'complaint techniques' category:
As rules, regulations and red tape get ever more complex and entangling, the need for hard evidence to support a complaint is particularly vital.
Presenting a Serious Complaint
For a ...
Making a complaint face to face is the most simple and direct way of addressing a problem and if approached in the correct manner then it is also the most successful.
The First Response ...
If it is not possible to take direct action and try to resolve a complaint in person then the next best option is to contact the company via telephone.
Call Centres
Telephone ...
Has the UK been taken over by a new compensation culture that uses frivolous claims to squeeze money out of organisations, or is it all merely a media storm?
Have-A-Go Claimant Culture ...
In the age of emails and text messages letter writing may be a dying art form, but it is still a powerful means of resolving a complaint.
The Perfect Complaint Letter
The perfect ...
