Complaint Techniques...
Below are our articles on the subject of Complaint Techniques. If you can't see what you are looking for our other categories are displayed on the left under 'Our Quick Links'...
Having Evidence When Complaining
As rules, regulations and red tape get ever more complex and entangling, the need for hard evidence to support a complaint is particularly vital.
Presenting...
Making a Complaint in Person
Making a complaint face to face is the most simple and direct way of addressing a problem and if approached in the correct manner then it is also the most s...
Making a Telephone Complaint
If it is not possible to take direct action and try to resolve a complaint in person then the next best option is to contact the company via telephone....
The Rise of the Claiming Culture
Has the UK been taken over by a new compensation culture that uses frivolous claims to squeeze money out of organisations, or is it all merely a media storm?...
Writing a Complaint Letter
In the age of emails and text messages letter writing may be a dying art form, but it is still a powerful means of resolving a complaint.
The Perfect...
