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How Do I Complain About My Travel Card?
How Do I Complain About My Travel Card?
When asked to pay an extra fare on the bus, is the problem due to an Oyster card failure or the driver?...
How do I Make an Application to Court?
How do I Make an Application to Court?
There is an easier and cost-free alternative available in resolving legal fee disputes. You can ask your solicitor to apply to the Legal Complaints Service (LCS) for a…...
Is it my Responsibility to Pay for a Faulty Meter?
Is it my Responsibility to Pay for a Faulty Meter?
As the gas meter is the responsibility of the energy supplier, customers should not be liable for any costs incurred due to maintenance, replacement or any excess…...
Is the Travel Agent Responsible for my Booking?
Is the Travel Agent Responsible for my Booking?
Although the travel agent is not liable for the misleading hotel information provided by their business clients, it is their job to inform you who to contact in the…...
Travel Agent Won't Cancel Mexico Holiday: What Can I Do?
Travel Agent Won't Cancel Mexico Holiday: What Can I Do?
As long as the official advice warns against travelling to Mexico, package holidaymakers with imminent travel plans should be entitled to receive an alternative…...
Who Do I Complain to Regarding Third Parties?
Who Do I Complain to Regarding Third Parties?
Passing personal banking details to a third party company constitutes a serious breach of the data protection act and should be followed with a complaint...
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