Ask Our Experts...
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How Do I Complain About My Travel Card?
The Oyster card is a London system that lets you pre-pay into an account for your bus and underground travel in the capital, paying by swiping your...
How do I Make an Application to Court?
If you are unable to resolve the dispute with your solicitor directly or with a member of the firm responsible for complaints then yes, you can...
Is it my Responsibility to Pay for a Faulty Meter?
As the meter is the responsibility of British Gas, you should not be liable for any costs incurred due to maintenance, replacement or any excess...
Is the Travel Agent Responsible for my Booking?
As an agent acting on behalf of someone else – such as tour operators, airlines, cruise lines or hotels – the travel agent is not actually liable...
Travel Agent Won't Cancel Mexico Holiday: What Can I Do?
It’s understandable to be concerned about an impending trip to a country in the grip of a swine flu pandemic - especially with a young child -...
Who Do I Complain to Regarding Third Parties?
Yes, this would definitely constitute a breach of the Data Protection Act and you have the right – and are actively encouraged - to seek a...
