About Our Site

ComplaintExpert was formed to offer a unique reference point on how to complain and get the results you want.
Although the British enjoy a good moan, when it comes to complaining they too often shy away from confrontation. Whether it's because they don't want the hassle, don't think it will do any good, don't want to be seen as a moaning Victor Meldrew or simply don't know how, almost half of the UK population won't make a complaint, no matter how badly they've been mistreated.
Rather than an unsavoury and futile act, complaining is a means for people to assert their rights and stand up for themselves. You are entitled to a refund when a product is substandard, compensation when you are financially inconvenienced, or simply the satisfaction of telling a company that their service is not good enough - complaint is your means to getting what you deserve.
If nobody complains about bad service, poor products and unfair treatment then nothing will change; the manufacturer will keep rolling out inferior items and the airline will keep treating its customers with contempt.
Whether it's about healthcare, holidays, local government, shops and services, advertising, or your boss at work, ComplaintExpert offers specific advice on the appropriate steps to take not only in getting your complaint voiced, but listened to.
Re: Making a Complaint in Person
Good morning in September 2020 I applied for universal credit for an aid to be able to pay the rent at home ..due to the big…
Re: Dealing With Nightmare Housemates
I'm living in a house share with 3 others 2 are nice but the one downstairs is constantly smoking weed,having others stay…
Re: Complaining to Retail & Shopping Regulatory Bodies
It must be the time of year! Has anyone else noticed that on a beautiful sunny Summers day you…
Re: Complaining to Retail & Shopping Regulatory Bodies
I ordered several products from John Lewis and after several weeks of not receiving them,…
Re: Dealing With Nightmare Housemates
I have been living in a shared house (we all have separate tenancies) about a year ago my landlord moved her teenage…
Re: Can We Trust the Ombudsman With Our Complaints?
The government ombudsman send a draft decision which ignored pretty much all of the facts of the case. So…
Re: When to Complain?
We have recently found out that Sainsbury's have switched our weekly delivery to their Darwin store and that because of this we are now unable…
Re: Complaining to Retail & Shopping Regulatory Bodies
I have been banned from my local Aldi in Deal Kent. Basically a female manager, banned me…
Re: Who You Can Complain to About Landlords
I've been in a single room for a year now but the day I moved in was promised a double room in 3 weeks. The landlord…
Re: Can We Trust the Ombudsman With Our Complaints?
council give my home to a real narcisist single women she was caught cheating so turned the tables for…