Guidelines for Submitting Comments
Great comments and feedback really enhance the value of our articles to our readers and we encourage them. Comments are for feedback and help from other readers, we do try and respond ourselves, but do not be offended if yours is not answered.
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Just so you know we will not publish anything which:
- Might offend or upset anyone.
- Is not in English (as we probably won't understand it!).
- That breaches copyright or any laws.
- Has a signature link. The chance of us approving a comment is much slimmer if there is a signature in the body of the comment.
We rarely respond to comments that are too lengthy or do not have a clear question; sharing your experience with other readers is welcomed, but if you do pose a question at the end we are unlikely to have read the whole post.
We may also edit your article for typing and grammatical errors but we will not edit the content to alter the emphasis or meaning.
All this said we do really value comments and hope that you will post information that will be valuable to our readers, and that we can all learn from.
Re: Travel and Holiday Regulatory Bodies Complaint
I book a ferry crossing last year, Hull to Rotterdam via Direct Ferries, the service provider was P & O. I…
Re: Complaining to Retail & Shopping Regulatory Bodies
I placed an order with Zara clothing company online early December. I received an email advising…
Re: Can We Trust the Ombudsman With Our Complaints?
The LGO ignore all the evidence and will side with the council.This is not a fair system and should her…
Re: Who To Complain To
Booked 7 days in Dubai for 31/12/2020 via Teltext Holidays on the 06/12/2020. Issues with taking our c/card payment but eventually went through…
Re: Dealing With Nightmare Housemates
Hello, I am really in a troubled state right now my flatmates are very noisy even after talking to them about this they are…
Re: Dealing With Nightmare Housemates
My daughter has been living in a shared accomadation for a year and it has become very unpleasant. The girl has touched and…
Re: Is it my Responsibility to Pay for a Faulty Meter?
We have a british gas quantam gas meter with a low battery. They wanted us to have a smart meter…
Re: Who To Complain To
Booked a holiday in March with teletext which had to be amended to Cyprus and then the current situation it’s only essential travel so therefor…
Re: Complaining to Retail & Shopping Regulatory Bodies
I ordered Christmas presents from house of fraser online. Around £500. The order was apparently…
Re: Can We Trust the Ombudsman With Our Complaints?
Received utterly dismal service from the LGO. This organisation is supposed to be better than local…