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Who You Can Complain to About Landlords

By: Thomas Muller - Updated: 9 May 2018 | comments*Discuss
 
Landlord Complaint Complaints Procedure

Under the terms of the tenancy agreement, landlords are legally bound to provide a good standard of accommodation. If they fail to honour this in any way then the tenant has every right to complain.

Upholding Landlord Standards

As a tenant you have every right to expect that certain standards are upheld by your rented accommodation and the landlord. These should be outlined in your tenancy agreement.

In summary, the landlord must ensure that your home is safe and in good repair. If you have kept to your side of the tenancy agreement then you are entitled to all your deposit back at the end of your lease. If the landlord withholds this then they must prove why they are doing so. If they harass you then they could be breaking the law. And finally they must follow the correct procedure if they ask you to leave the property.

If they fail to meet the standards outlined in the contract then you have both a right and a duty to complain.

First Discuss With Your Landlord

If your landlord is failing to uphold their terms then you should first discuss the matter with them directly, either in person or over the phone. They should be given the opportunity to sort out the problem before any official complaint procedures are followed. They may even not be aware there is a problem and prove willing and able to rectify the situation promptly.

You should give your landlord a reasonable time to put things right. How long it is reasonable will depend on the nature of the problem. If your drains are blocked then you would expect immediate action, but the handle has fallen off the kitchen door then it is fair to wait a couple of weeks at most.

If the landlord needs to access the property to carry out any repairs then you must give them reasonable access to the property, and in return they should give you 24 hours notice of their visit, and call at a sensible time.

Complaint Procedures

If this approach fails to achieve a satisfactory resolution – perhaps you feel they are ignoring you or not taking your problem seriously – you can take your problem to the next level by enquiring as to whether the landlord operates an official complaints procedure.

As mandatory members of the Independent Housing Ombudsman Scheme, all social landlords are required have a procedure in place for dealing with complaints. Copies should be able from their offices.

Private landlords are not obliged to operate such a procedure, although the larger ones typically do, as well as those that have chosen to be part of the Independent Housing Ombudsman Scheme or a landlord accreditation scheme.

If your rented accommodation is council owned then you should instead follow its own complaints procedure.

Ombudsman Support

If the final result of the respective complaints procedure proves unsatisfactory then you are entitled to raise the issue with the appropriate ombudsman scheme, which will investigate the complaint and offer its own assessment.

If your landlord is a member of the Independent Housing Ombudsman the complaint should be taken up with them. If your property is council owned and they have failed provide a satisfactory resolution then they are answerable to the Local Government Ombudsman.

Complaint Letter

If the landlord is not answerable to a complaints procedure you should instead send them a formal letter of complaint.

The letter should be addressed to the appropriate member of staff at the correct address, and be clearly identifiable as a complaint. The text should clearly define the problem and what you want the landlord to do to put things right.

Contact the Council

If such efforts prove futile and your landlord is still failing to honour the tenancy agreement then you should contact your local authority. Housing officers should offer advice on what to do, aid you if your situation has become difficult as a result of the dispute and also help you in pursuing the matter further. They have the power to take action - under the Landlord and Tenant Act 1985, the local council is able to prosecute landlords.

Seeking Advice

Aside from your local authority’s Housing department, Tenancy Relations Office or Environmental Health Department, you could also seek advice from a Law Centre, Citizens Advice Bureau, Housing Advice Centre or a solicitor.

Such advisors will prove invaluable if your complaint is not resolved and no other option is left open other than to go to court in order to enforce your rights.

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[Add a Comment]
Pawan - Your Question:
I want to complain against to illegal property ,landlord useing for business that properties and that properties rooms not have a Windows and that properties not have a flat or house that have a office before very bad she not care to anyone ,she want only money ,when I say to her give me my deposit back £400 she say to me no ,pls tell to how can I complaine about her ,seriously very bad property.

Our Response:
You can see the ways to have your deposit returned via the link here. If the property is not fit to rent, you can see more via the link here.
ComplaintExpert - 10-May-18 @ 9:51 AM
I want to complain against to illegal property ,landlord useingfor businessthat properties and that properties rooms not have a Windows and that properties not have a flat or house that have a office before very bad she not care to anyone ,she want only money ,when I say to her give me my deposit back £400 she say to me no ,pls tell to how can I complaine about her ,seriously very bad property.
Pawan - 9-May-18 @ 3:29 PM
Looking for advice please - Our tenancy is up on the 25th May and we can’t move into our new home until the 4th June. The problem we have is the landlord isn’t answering any calls at all and it seems like he’s trying to avoid us? This has happened on a number of occasions he frankly hasn’t helped with any repair work and doesn’t want to be contacted or do any of his duties. We are really starting to worry we need our tenancy to be extended or I don’t know what we will do.. a holding deposit has been paid for the new place and they can’t get us in any earlier because the house is being completely refurbished. What are my rights... can I refuse to leave until the 4th of June? I can’t send him a letter because the estate agents can’t provide us with the details. Any help would be truly grateful. Many thanks
SNHH - 4-May-18 @ 3:52 PM
@Jules - just complain to the letting agent again. You'll have to unfortunately go through the same process. But, if it's a rubbish job - they should get the maintenance people back in.
SanB - 16-Feb-18 @ 3:10 PM
I got broke into just before Xmas. So the window got smashed and the frame was broken up also. It took 2 months for the letting agent to get round to putting a new window in. They have not put in new frame and beads just screwed the old beads and some plastic bits round the window to kind of secure it. Also there is a bit of draft coming in. I just need to know what I can do about this as it is such a cowboy job.
Jules - 16-Feb-18 @ 2:31 PM
I have question about my landlord, Weinstein the day we first move in the house he told us that instead of giving us the 1 year contract he will just give us 6 months and he will renew the contract after 6 months, we just moved in the property last November, last month December we set a direct debit for our monthly advance payment for the house as he requested, we set it up Friday on our day off, it took days for the bank to set it up or transfer the money to certain account, so he went to the house and collected the advance monthly rent money in cash, and this month we message him January 2 if the advance monthly payment went through he did not reply, he replied at night time of January 3, so we said ok that’s fine we just transferred money to his account without asking why he did not inform us during the day so we could go to the bank, and last Friday January 12 he ask us if we are home so he can come and talk to us, he went in the house and ask us why there’s always a problem in paying the rent, we told him our side but he did not listen instead he said to us that we need to pay the 3 month advance payment until April for him to let us stay still in the house or not he will force us to move and he won’t renew our contract , our question is, is it fear what he did to us, are the landlords allowed to collect advance 3 months payment and threaten us to force eviction if we will not do that, are we not have any right to demand justice for this situation? Pleas give us advice in this matter.
Li - 17-Jan-18 @ 12:51 PM
I have question about my landlord, Weinstein the day we first move in the house he told us that instead of giving us the 1 year contract he will just give us 6 months and he will renew the contract after 6 months, we just moved in the property last November, last month December we set a direct debit for our monthly advance payment for the house as he requested, we set it up Friday on our day off, it took days for the bank to set it up or transfer the money to certain account, so he went to the house and collected the advance monthly rent money in cash, and this month we message him January 2 if the advance monthly payment went through he did not reply, he replied at night time of January 3, so we said ok that’s fine we just transferred money to his account without asking why he did not inform us during the day so we could go to the bank, and last Friday January 12 he ask us if we are home so he can come and talk to us, he went in the house and ask us why there’s always a problem in paying the rent, we told him our side but he did not listen instead he said to us that we need to pay the 3 month advance payment until April for him to let us stay still in the house or not he will force us to move and he won’t renew our contract , our question is, is it fear what he did to us, are the landlords allowed to collect advance 3 months payment and threaten us to force eviction if we will not do that, are we not have any right to demand justice for this situation? Pleas give us advice in this matter.
Li - 16-Jan-18 @ 10:59 PM
I have question about my landlord, Weinstein the day we first move in the house he told us that instead of giving us the 1 year contract he will just give us 6 months and he will renew the contract after 6 months, we just moved in the property last November, last month December we set a direct debit for our monthly advance payment for the house as he requested, we set it up Friday on our day off, it took days for the bank to set it up or transfer the money to certain account, so he went to the house and collected the advance monthly rent money in cash, and this month we message him January 2 if the advance monthly payment went through he did not reply, he replied at night time of January 3, so we said ok that’s fine we just transferred money to his account without asking why he did not inform us during the day so we could go to the bank, and last Friday January 12 he ask us if we are home so he can come and talk to us, he went in the house and ask us why there’s always a problem in paying the rent, we told him our side but he did not listen instead he said to us that we need to pay the 3 month advance payment until April for him to let us stay still in the house or not he will force us to move and he won’t renew our contract , our question is, is it fear what he did to us, are the landlords allowed to collect advance 3 months payment and threaten us to force eviction if we will not do that, are we not have any right to demand justice for this situation? Pleas give us advice in this matter.
Li - 16-Jan-18 @ 10:59 PM
I have question about my landlord, Weinstein the day we first move in the house he told us that instead of giving us the 1 year contract he will just give us 6 months and he will renew the contract after 6 months, we just moved in the property last November, last month December we set a direct debit for our monthly advance payment for the house as he requested, we set it up Friday on our day off, it took days for the bank to set it up or transfer the money to certain account, so he went to the house and collected the advance monthly rent money in cash, and this month we message him January 2 if the advance monthly payment went through he did not reply, he replied at night time of January 3, so we said ok that’s fine we just transferred money to his account without asking why he did not inform us during the day so we could go to the bank, and last Friday January 12 he ask us if we are home so he can come and talk to us, he went in the house and ask us why there’s always a problem in paying the rent, we told him our side but he did not listen instead he said to us that we need to pay the 3 month advance payment until April for him to let us stay still in the house or not he will force us to move and he won’t renew our contract , our question is, is it fear what he did to us, are the landlords allowed to collect advance 3 months payment and threaten us to force eviction if we will not do that, are we not have any right to demand justice for this situation? Pleas give us advice in this matter.
Li - 16-Jan-18 @ 9:19 PM
I have question about my landlord, Weinstein the day we first move in the house he told us that instead of giving us the 1 year contract he will just give us 6 months and he will renew the contract after 6 months, we just moved in the property last November, last month December we set a direct debit for our monthly advance payment for the house as he requested, we set it up Friday on our day off, it took days for the bank to set it up or transfer the money to certain account, so he went to the house and collected the advance monthly rent money in cash, and this month we message him January 2 if the advance monthly payment went through he did not reply, he replied at night time of January 3, so we said ok that’s fine we just transferred money to his account without asking why he did not inform us during the day so we could go to the bank, and last Friday January 12 he ask us if we are home so he can come and talk to us, he went in the house and ask us why there’s always a problem in paying the rent, we told him our side but he did not listen instead he said to us that we need to pay the 3 month advance payment until April for him to let us stay still in the house or not he will force us to move and he won’t renew our contract , our question is, is it fear what he did to us, are the landlords allowed to collect advance 3 months payment and threaten us to force eviction if we will not do that, are we not have any right to demand justice for this situation? Pleas give us advice in this matter.
Li - 16-Jan-18 @ 2:48 PM
I have question about my landlord, Weinstein the day we first move in the house he told us that instead of giving us the 1 year contract he will just give us 6 months and he will renew the contract after 6 months, we just moved in the property last November, last month December we set a direct debit for our monthly advance payment for the house as he requested, we set it up Friday on our day off, it took days for the bank to set it up or transfer the money to certain account, so he went to the house and collected the advance monthly rent money in cash, and this month we message him January 2 if the advance monthly payment went through he did not reply, he replied at night time of January 3, so we said ok that’s fine we just transferred money to his account without asking why he did not inform us during the day so we could go to the bank, and last Friday January 12 he ask us if we are home so he can come and talk to us, he went in the house and ask us why there’s always a problem in paying the rent, we told him our side but he did not listen instead he said to us that we need to pay the 3 month advance payment until April for him to let us stay still in the house or not he will force us to move and he won’t renew our contract , our question is, is it fear what he did to us, are the landlords allowed to collect advance 3 months payment and threaten us to force eviction if we will not do that, are we not have any right to demand justice for this situation? Pleas give us advice in this matter.
Li - 16-Jan-18 @ 2:47 PM
Looking for advice i live in a council ground floor flat and my house and the house above me was badly flooded today by a private landlord in the 3 rd floor causing lots of damage to both properties.. on speaking to my housing they have said they will repair building ceiling and floors but nothing else as i need to claim the landlords liability insurance in regards to repairs needing done.. spoke to landlord whonhas basically said it was an accident and he is not liable for any losses. Also his property has actually been lying empty since October with only workmen going in occasionally.. Where do i stand with this as for me to go through my own house insurance i have an excess of £350 due to it being an escape of water.. I am at my wits end with this and any asvice would be really appreciated.
Suz - 11-Jan-18 @ 1:27 AM
Is there a governing body for private landlords who rent out workspace, shops and workshops? Many artists work in poor conditions (eg lack of heating)and when they complain to landlords nothing is done. Is their anyone who can support them force their landlords to fix thibgs that go wrong.
Hayleyhare - 18-Nov-17 @ 4:46 PM
145N - Your Question:
We have just moved in about a week ago and have found a few problems, we have a wobbly floor board upstairs in the bathroom and feels a bit unstable, the room that we are planning for our baby has mould underneath the wallpaper, also cracks in the wall underneath the wallpaper where a plug socket is and a hole in the floor under the radiator, a hole on the ceiling and floor where pipes are which are also loose. Our front door has no letterbox flaps on either side which brings in cold draught also there is a gap at the bottom of the door which shrinks when cold and if get hot, the door gets stuck. Our baby is premature and in hostpital still and concerned if she comes home it will make her ill as she is most vulnerable. We are most concerned about the mould and draught and the hole in the floor where the nursery will be. We have phoned the estate and a maintenance man did come round after we kept calling him for about a few days and when he came he didn't seem interested to what we shown him and haven't heard back since. What can we do ?

Our Response:
You can see more via the gov.uk link here which should explain all you need to know.
ComplaintExpert - 11-Sep-17 @ 3:58 PM
We have just moved in about a week ago and have found a few problems, we have a wobbly floor board upstairs in the bathroom and feels a bit unstable, the room that we are planning for our baby has mould underneath the wallpaper, also cracks in the wall underneath the wallpaper where a plug socket is and a hole in the floor under the radiator, a hole on the ceiling and floor where pipes are which are also loose. Our front door has no letterbox flaps on either side which brings in cold draught also there is a gap at the bottom of the door which shrinks when cold and if get hot, the door gets stuck. Our baby is premature and in hostpital still and concerned if she comes home it will make her ill as she is most vulnerable. We are most concerned about the mould and draught and the hole in the floor where the nursery will be. We have phoned the estate and a maintenance man did come round after we kept calling him for about a few days and when he came he didn't seem interested to what we shown him and haven't heard back since. What can we do ?
145N - 9-Sep-17 @ 4:58 PM
I've been renting a room for almost 6 months and I've had problems since the beginning of the tenancy, to mention some: 1. We don’t have locks in our doors and at least 3 times the landlady or people that she authorized had entered in my room without notice or reason. I’ve had arguments with her but she kept doing it 2. My tenancy agreement is finally finishing at the end of the month and I’ll be moving out (she didn’t let me finish before). The thing is that a bit more than a month ago she allowed one of the flatmates to bring a girl to live with him, and this girl resulted to be an alcoholic. She is on her own in the house while everyone else is working (with no locks in the rooms) and in that time she’s been stilling all my spirits in the cupboards and creating a mess. I’ve complained a lot of times and the landlord doesn’t care because I’m leaving anyway. 3. And the main problem now: The house was advertised with 3 parking spaces (for 4 rooms), and I bought a car 1 month ago, using one of the parking spaces (just one other flatmate has a car so we were fine). But today she told me that she is renting out that parking place and she will use the other space (she doesn’t live in the house), so I don’t have parking anymore. (I have WhatsApp messages and a few emails too with the arguments for all those things if that helps) I don’t know what can I do. She’s been doing a lot of things like that since I’m in the house and now because I’m living is getting worse. I need advice on what to do. Also, I’ve been researching about the legal steps when you rent in the UK and I’ve found a few things that she never done. If you could give me advice I’ll be really grateful as I don’t know what else can I do. Thanks
Cote - 15-Aug-17 @ 2:11 PM
Bo - Your Question:
I've been renting privately for 10 months now. None of the bills are in my name, they're in my landlords name and I pay him directly. He owns the house and pays a mortgage on it. I've not been supplied with a smoke alarm or a carbon monoxide detector. Repairs have not been done either. He's living with his fiance and openly admits here not registered at her address. I'm concerned that he's doing something illegal. My partner moved in with me two weeks ago, my landlord has been round several times during that period and even met my partner. He stated that there's no issue with him living with me, but rent is to go up - which I expected - we agreed on the new rent amount and this was paid on the due date (24th July) during that whole day I received verbally abusive and harassing text messages from my landlord now stating that it was an issue my boyfriend moving in (even though for two weeks prior to this date he knew my partner was there and did not state any issues with it) he proceeded to tell me I was "taking the piss" out of him for having my partner live with me. My tenancy agreement does not state that it's single occupancy only, nor anything to do with having anyone live with me. After pointing out to him that he could have mentioned it during his several visits to the house that I did not understand why he now has an issue, and that I was feeling intimidated by his messages he told me a new contact was in the post for me and my partner to sign. Two days later I receive a hand written letter telling me I have one month to leave the house "under the circumstances". I feel totally at a loss as what action to take. My partner and I are looking elsewhere but who can I contact with regards to the issues (no smoke alarm, abusive harassment etc)?

Our Response:
In this case you would need to seek professional advice . The Citizens Advice may be able to help you further, please see link here. Please also see gov.uk link here which will help you further. If you have kept previous texts, these may help if you need to take the matter further.
ComplaintExpert - 28-Jul-17 @ 10:36 AM
I've been renting privately for 10 months now. None of the bills are in my name, they're in my landlords name and I pay him directly. He owns the house and pays a mortgage on it. I've not been supplied with a smoke alarm or a carbon monoxide detector. Repairs have not been done either. He's living with his fiance and openly admits here not registered at her address. I'm concerned that he's doing something illegal. My partner moved in with me two weeks ago, my landlord has been round several times during that period and even met my partner. He stated that there's no issue with him living with me, but rent is to go up - which I expected - we agreed on the new rent amount and this was paid on the due date (24th July) during that whole day I received verbally abusive and harassing text messages from my landlord now stating that it was an issue my boyfriend moving in (even though for two weeks prior to this date he knew my partner was there and did not state any issues with it) he proceeded to tell me I was "taking the piss" out of him for having my partner live with me. My tenancy agreement does not state that it's single occupancy only, nor anything to do with having anyone live with me. After pointing out to him that he could have mentioned it during his several visits to the house that I did not understand why he now has an issue, and that I was feeling intimidated by his messages he told me a new contact was in the post for me and my partner to sign. Two days later I receive a hand written letter telling me I have one month to leave the house "under the circumstances". I feel totally at a loss as what action to take. My partner and I are looking elsewhere but who can I contact with regards to the issues (no smoke alarm, abusive harassment etc)?
Bo - 26-Jul-17 @ 7:41 PM
Deni - Your Question:
I have lived in sheltered accommodation for nearly 3 years now.It has old style night storage heaters that are ineffective. They cost me £400 to run for the first winter quarter.Last November (2016),due to bad ventilation (already established by independent source to be their lack of extractor fans).The mould and damp affected EVERY room and caused me to loose some items,and have to replace several.Due to them being slow to act(7months to be precise,despite numerous emails,phone calls,and,contributions from my Mental health team and M.P) the problem escalated.Since beginning of June,they have fitted a dehumidifier unit ,and repainted the bathroom.A residue of mould and damp remains behind my kitchen units,as they are not accessible to treat.The housing association, sent someone to replace the shelf in this unit,and by his own admission he said they needed replacing,even submitting photos on my behalf.This was one month ago.Curo have promised to send another person to access it,so far I have been contacting them several times a week,as the smell from my utensil drawer and under the sink cupboard is very obvious every time they are opened.I have spoken to 3 different people so say from same department who agree an assessor should come out and look,but they are failing to make a firm appointment with me,or return my calls as they promise.I am 60 years old and moved here because of physical difficulties and mental health reasons.Please help,I am frustrated that I should be always chasing them to do work,they are well aware of.Some days I feel suicidal,as I know it will mean more ineffective chasing up.Thankyou.

Our Response:
I am sorry to hear this. The Shelter link here tells you more on how you can make an official complaint. As evidence, I would make sure you keep a diary of all correspondence and the failures of your landlords to act.
ComplaintExpert - 25-Jul-17 @ 10:56 AM
I have lived in sheltered accommodation for nearly 3 years now.It has old style night storage heaters that are ineffective. They cost me £400 to run for the first winter quarter. Last November (2016),due to bad ventilation (already established by independent source to be their lack of extractor fans).The mould and damp affected EVERY room and caused me to loose some items,and have to replace several. Due to them being slow to act(7months to be precise,despite numerous emails,phone calls,and,contributions from my Mental health team and M.P) the problem escalated. Since beginning of June,they have fitted a dehumidifier unit ,and repainted the bathroom.A residue of mould and damp remains behind my kitchen units,as they are not accessible to treat. The housing association, sent someone to replace the shelf in this unit,and by his own admission he said they needed replacing,even submitting photos on my behalf.This was one month ago.Curo have promised to send another person to access it,so far I have been contacting them several times a week,as the smell from my utensil drawer and under the sink cupboard is very obvious every time they are opened. I have spoken to 3 different people so say from same department who agree an assessor should come out and look,but they are failing to make a firm appointment with me,or return my calls as they promise. I am 60 years old and moved here because of physical difficulties and mental health reasons. Please help,I am frustrated that I should be always chasing them to do work,they are well aware of..Some days I feel suicidal,as I know it will mean more ineffective chasing up..Thankyou.
Deni - 24-Jul-17 @ 8:55 AM
@Tenant - You can also apply to the small claims court.
Abbie - 20-Jul-17 @ 12:28 PM
Hi, my landlord did not return my deposit in full and he argued that the house was not left in a good condition. However with our photo evidence from both moving in and out, clearly we have done the house cleaning thoroughly or even better than its initial state. It is very hard to obtain my full deposit back because it was not secured by the DPS. I think we as tenants have the rights to obtain full amount back. Advice needed.
Tenant - 19-Jul-17 @ 12:15 PM
@CRM - By rights your landlord is responsible for replacing the washine machine if the flat is fully furnished (check the terms of your lease). You don't say on what grounds notice has been given and what type of contract you are on, i.e whether fixed or rolling. So, it would help to know what grounds your landlord is evicting you under. Your landlord is under no obligation to give you a reference though, but you could ask for a rent statement. Citizens Advice or Shelter can advise you on the best way to complain.
Marc - 18-Jul-17 @ 3:54 PM
Hello, I am having an issue with my landlord. The flat is fully furnished and a few months ago the washing machine broke. We had been at the property for around 13 months when this happened and the washing machine was 6.5 years old and had been through a number of tenancies. The landlord alleged that this was our fault and told us we needed to pay "at least half". When we pointed out that we had used the washing machine in an appropriate way at all times and that we didn't feel this was our fault he refused to budge. We then got a second opinion from an engineer who confirmed that we were not at fault at all. We have therefore refused to pay and the landlord has subsequently filed a notice on us to leave. We have now found another flat to rent, but the landlord is now refusing to give us a positive reference regardless of the fact we have been good tenants, always paid the rent and are respectful of the property and kept it in good condition. He has said to our prospective new landlord that he "would normally give a reference but refuses to give us one". This is clearly a concern for us. Can you confirm if there is anything we can do or if there is any way we can complain about the landlord's conduct etc and notify potential new tenants? We did not want to move out and feel that we have been forced out by the landlord unreasonably. Thanks C
CRM - 18-Jul-17 @ 12:07 PM
@Tina -you'd have to look at the terms of your lease. All the info of what you do and do not pay for should be included. Landlords always cover themselves over stuff like this!
Sal - 31-May-17 @ 12:48 PM
I've been a good tenant rent up to date no issues 10 years here, lady has water goin into her house downstairs and after investigation seems it's coming from a pipe somewhere under me so they want me to lift the floors to do the repair I have no problem with that accept if I lift the floor it will not go back down it's glued laminate, I had permission to put it down, anyway if it's lifted it will need be replaced I don't have the money to replace it but housing association says it's my responsibility is this correct?
Tina - 30-May-17 @ 6:36 PM
I have Polish neighbours renting through a private landlord and the husband living there has verbally abused me and I reported it to the police and the landlord the landlord has sided with them and this man continues to intimidate me of which I report periodically to the police for their records. I had to have a fence put up between us I know it's too high at eight foot but he was looking and shouting through fence and I told the landlord what I was going to do with the fence of which I never had a reply. Anyway the council have been called but they have sided with me saying that it doesn't obstruct them at all. Every time I go outside on the garden or the car if he is there he stares you can see by his face he is desperate to say or do something and I feel unsafe in my own home. If I was married or had a man here I doubt whether he would be doing this.
Sam - 27-May-17 @ 5:07 PM
I am having problems with neighbours next door having gangs round fixing motor bikes in house petrol fumes gangs coming to house drugs being smoked in house by gangs I have reported them to landlord and they ignore me
Pey - 19-May-17 @ 5:31 PM
@Liliana28 - if you have roaches ring the environmental health. No person should have to live in that kind of mess :(
Pete - 15-May-17 @ 2:30 PM
Hello I'm having a problem with my landlord I was leaving in the same house for 3 years I move from there one week ago for another house with a new landlord..I find the new place and I didn't check the place because a freelancer told me if I really want that room to pay the 2 weeks deposit what I did in a same day because of him pressure ..e days after I book a view with the landlord and beforeI start leaving there I complain about the smell when I get in the door I move and in the same day I found that the kitchen was desguating rabish on the floor and cockroaches everywhere in the Kitchen after that I told him to sort out the problem and he says that do everything...same night I found the same problem since the day I move to this house I can't Cook I can't have a meal in this house I have videos everything from this situation 4 days and I told him that I gonna leave...my question is I have reason to ask all my deposit back? I apreciate a answer because I pay 2 weeks deposit 2 week advance and I notice that I leave in the first 4 days so tomorow I'm going to another place thank you
Liliana28 - 15-May-17 @ 4:43 AM
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