The Law...
Below are our articles on the subject of The Law. If you can't see what you are looking for our other categories are displayed on the left under 'Our Quick Links'...
Going to Court if Your Complaint Cannot Be Resolved
If a complaint can’t find resolution through a company complaints procedure or an ADR but is important enough follow to the bitter end, then the courts offer the final…...
Knowing Your Rights Before Complaining
The chances of getting an organisation or service provider to deal with a problem are much increased if the consumer, client or patient is aware of their legal rights....
Legal Advice When Making a Complaint
When making a serious complaint either via the courts or using an alternative dispute resolution, it is important to get expert advice to ensure the correct action is…...
Resolving Disputes Without The Courts
Resolving a complaint claim by going to court can be an expensive, time-consuming and stressful experience. Fortunately there are many alternative options available....